Embedded and transparent machine learning forecasting scenarios in all subsystems
From processes and flows to Intelligence
assignments to technicians based on skills and availability
… proposed division of service requests into resources, by applying algorithms based on schedules, time commitments and appropriateness-specialization of techniques.
customers clustering & classification
… Based on their characteristics such as turnover, credit time, number of requests, purchasing behaviour, answers to marketing surveys, etc. for use in future promotions or in internal business processes.